2026 Lexus RX 350 vs The Competition in St. James, NY

“ Matt D was the best. Charming and gracious and utterly professional. A joy to work with. ”

“ Frank is a pleasure to deal with. He is helpful and professional. ”

“ Frank Knoll was really great. I originally traded a 2023RZ 450 E in and decided to purchase a car for my children. I first identified a very nice Jeep Wrangler, and Frank got it all together and had it ready for me. At the last minute, I changed my mind because I really only drive Lexus and Toyota product. A lot of sales persons would probably be upset about this. Frank was very good about it and got me into a preowned Lexus for my children. In addition, I’ve had some problems with the DMV and my title, and Frank and the manager of the Lexus dealership were nice enough to wait two weeks for me to get that straightened out with the DMV. They have a customer for life as long as I live in New York. ”

“ My salesperson, Matt, made buying my NX 350h so easy! After visiting/calling several CT dealerships who were not very responsive to helping me obtain my preferred color choice, Lexus of Southampton was able to deliver in a reasonable amount of time with no pressure, added fees or stress. It was well worth the ferry ride and I will definitely consider them if I’m in the market for another Lexus! ”

“ Been buying Lexus vehicles from Lexus of Southampton since 1992. Can honestly say customer satisfaction is their #1 priority. Most recently made the deal for the third time with Frank Knoll….he knew what I expected and came through without any hassles. Thank you Burns family ! Love my new LX600…..oh, and not to forget the RX 350 hybrid that keeps my wife smiling. ”

“ Although I didn't end up buying the vehicle I reserved at Lexus of Southhampton (logistic issues), I had the pleasure of working with Matt DiDomenico. He was extremely pleasant to work with, knowledgeable, and responsive to messages. There were no BS add-ons or mark-ups, with a very low dealership fee (around $180 if I recall). Very straightforward to work with. I've recommended him and his dealership to others online and in forums. TY! ”

“ We recently purchased a car here. Frank Knoll was prompt, knowledgeable, friendly, and made our experience very easy. I would highly recommend working with Frank and the team at Lexus of Southampton. ”

“ I had a great experience buying my car from Lexus of Southampton.Frank found me the perfect car.He was very personable, honest and I did not feel pressured at all. I will definitely recommend Frank and Lexus of Southampton to friends and family. ”

“ Had a great experience working with Matt DiDomenico! He was genuine, knowledgeable, and very passionate about what he does. He made the entire process smooth, stress free, and never made me feel pressured. He took the time to answer all my questions and made sure I was comfortable every step of the way. Highly recommend!!! ”

“ Dealership is awesome. Clean and fast, wound up spending just over 3 hours in total here and got my new car. They cleaned it up very well, car drives great. Frank Knoll, our sales rep, was very kind and extremely helpful. S/O to Kyle the technology specialist who took us out for a test drive and Denise the Finance rep for finding the best deal! ”

“ Quickest car we ever bought! Thanks Frank. ”

“ ⸻ ⭐⭐⭐⭐⭐ I had an absolutely outstanding experience at Lexus of Southampton! From start to finish, the team went above and beyond to make the process seamless and enjoyable. The dealership itself is immaculate, welcoming, and professional, making it a true pleasure to visit. A special shout-out to Matt, who took exceptional care of us. His knowledge, patience, and attention to detail made all the difference. He listened to our needs, guided us thoughtfully through every option, and made the entire experience smooth and stress-free. It’s rare to find someone so genuinely dedicated to providing top-notch service. If you’re looking for a dealership where you feel valued and supported, I wholeheartedly recommend Lexus of Southampton—and especially ask for Matt! Truly five-star service all around. Ken B ”

“ Big shout-out to Lexus for always coming in clutch. My car is spotless every time—consistently professional service and a level of care that makes a real difference. Appreciate the attention to detail. ”

“ Frank is honestly, a wonderful person to work with. I can see why he has been there for 20+ years. I have had some rough deals in the past at other dealerships, and Frank made this process so incredibly easy. I am beyond happy with our purchase and already referred Frank to our friends before we even left the dealership! Thank you Frank for all you did to make my Jeep dream come true again! The crew at Lexus of Southampton was great as well! ”

“ We had an amazing experience!From the moment we walked in, the staff was welcoming, professional, and never made me feel pressured. Thank you Matt D!! ”

“ Thank you Lexus of Southampton for such a pleasurable experience. I dealt directly with Matthew DiDomenico who was awesome. I ordered a 2026 GX 550 that I waited 3 months for it to come in. Matt was extremely responsive, communicative and helpful the entire time. We emailed back and forth several times and he was diligent and professional in his responses. I live about 45 minutes away from the dealership and chose to bring my business here for a no haggle easy transaction and that is exactly what I got. I cannot recommend Matt enough and the rest of the team over at Lexus SH. Gabby was great as well. She took me on my initial test drive and on the day of pickup walked me through all the features on the truck which was super helpful. This is my first Lexus ever and I absolutely made the right choice. ”

“ We are ecstatic with Lexus of Southampton, in particular, their Service Department is the best in class! Maria Termini (Service Advisor) and Glen Conklin (Service Director) are the primary reasons we now travel 60 miles from Northport to Southampton for all our service needs. Maria is the best, always going above and beyond for us. She always makes us feel like a valued customer and a part of the Lexus family. The entire staff is professional, very knowledgeable and friendly. 100% recommended! ”

“ What a great experience with Lexus of Southampton! My salesperson - Frank Knoll was professional and thorough! Highly recommend! ”

“ I was searching for a car for my daughter, who is going to university, and came across a 2010 Lexus RX450h at Southampton Lexus on Carfax. The price and mileage were excellent, so I immediately called—especially since the photos hadn’t even been uploaded to the website yet. I spoke with Matthew DiDomenico, who was extremely helpful from the very beginning. Most importantly, I have been both a car dealer and involved in car hauling since 2010, so I know very well how salespeople operate and how dealerships sometimes add hidden fees. Matthew was a true professional—everything he told me over the phone was accurate, and he even exceeded my expectations. Honestly, I was surprised at how clean the car was—it was even better than he described. I don’t know who owns Southampton Lexus, but they are very lucky to have a salesperson like Matthew. He is friendly, polite, and highly professional. I would definitely recommend him to everyone. For the next car I plan to buy for my son, Southampton Lexus will absolutely be my first choice. Thanks again, Matt—see you very soon! ”

“ This is my fourth Lexus.Service & reliability is why I always choose Lexus. ”

“ I had a fantastic experience at Southampton Lexus. Frank Knoll, my Sales Consultant, made the entire process smooth, professional, and stress-free. I just purchased a 2026 RX 350h, and everything from start to finish was handled with great attention and care. Frank was knowledgeable, easy to work with, and made sure the whole experience was simple and enjoyable. I highly recommend Southampton Lexus and Frank if you're looking for a great car-buying experience. ”

“ Matt was super helpful! We had a great experience ”

“ Incredibly efficient, fair and honest. My best experience in leasing a car ever. ”

“ Have purchased 3 vehicles from Lexus of Southampton. Frank Knoll made it easy and as stress free as a major purchase can be. Highly recommend. Kudos to Glenn and the service department as well. ”

“ Using Lexus of South Hampton was a pleasure. All of the staff went out of their way to help us find the vehicle we were looking for. Our sales person Matt was great. Very knowledgeable and personable. Awesome experience. He took the stress out of car shopping. ”

“ Frank was patient and generous with his time. He made our experience easy and enjoyable. The entire team was excellent. ”

“ I never leave reviews but this one is well deserved. I would totally recommend Lexus of SH to anyone car shopping. I just bought a car there.. it was the best, easiest experience I’ve ever had at a dealership (& I’ve had some nightmares in the past). Everything went smoothly, super satisfying. Corey was my salesman and he gets all the stars! See him, you can’t go wrong. ”

“ We have had the great pleasure to purchase our new Lexus at Southhampton Lexus dealership and deal with Frank Knoll. Frank is knowledgeable, and professional. While we were waiting for our car I called Frank with questions about the status of our car. He always either picked up the call or called me back and always had a smile in his voice. Should you decide to buy a Lexus I would recommend Southhampton Dealership and Frank Knoll. ”

“ A great experience working with Matthew at South Hampton Lexus. ”

“ Very happy with Lexus of Southampton. We've had many different vehicles locally over the years and learned that the dealership is just as, if not more important than the car. We chose To buy here as much for the attentive service and honest sales as we did for our awesome NX450. Our saleman Matt Didonenico was excellent. He went the extra mile to keep us happy; always returning our calls and emails quickly. We take confidence in knowing Lexus will be there to take care of us long after the sale is done. Beautiful cars, great dealership. ”

“ I purchased a 2015 RX350 for my sister from Matthew DiDomenico just about a year ago. We bought the car with over 100,000 miles, she has driven the car now over 20,000 miles this year without a single issue going back and fourth to Westchester for work. This dealership is exceptional, the best I've ever done business with. They don't have any nonsense fees, the prices are cheaper than everywhere else we looked, and Matthew had everything ready for us in a very timely fashion. Could not be happier with my car and the experience. ”

“ Thanks Matt for your great help, you're an excellent seller. ”

“ Matt at Lexus of Southampton provided outstanding service. He was professional, friendly, and a pleasure to work with. I’m extremely happy with my purchase and truly impressed by the dealership’s efficient and professional service. Highly recommended! ”

“ Thank you the GX550 was hard to find and everyone was professional and agreeable, Thank you ”

“ Frank Knolls was friendly without being overbearing. He was extremely knowledgeable and patient. I love my new car! Thank you, Frank !! ”

“ This place is awesome, we had a seamless experience here picking up a car. Corey was helpful and honest and made the process stress free from start to finish. Highly recommend! ”

“ Matt Didomenico was the most informative and honest dealer I have ever met; and I have been buying cars a long time Extremely knowledgeable, personable and transparent I will never go anywhere else from here on in His tech guy Kyle Strong was also a cool dude! Highly recommend them at Lexus of Southampton ”

“ Wow!!!! What a great experience, bought a new and used car…. Matt couldn’t be more helpful…. Plus the dealership on a whole was great… I had an issue with my used car and they fixed it the same day!!! Offered a loaner car as well … when was the last time you had a great experience at a car dealership…. Looking forward to buying more cars from Lexus South Hampton… Ty again ”

“ I’ve seen more energy in a cemetery. No greetings whatsoever, i guess they dont want to sell cars. I though it was a dealership. ”

“ I am disappointed with my recent experience. While being assisted by Vincent Pette, I felt that the level of service I received was noticeably different from that given to other customers. He appeared courteous and helpful toward others, but his demeanor toward me and my husband was dismissive and unwelcoming. As Hispanic customers, this difference in treatment was concerning and left us feeling uncomfortable. Customer service should be consistent and respectful for everyone, regardless of background. Because of this experience, I will not be returning. I hope this feedback is taken seriously and used to ensure all customers are treated with fairness and professionalism in the future. ”

“ I really thought I found my dream car CLS Mercedes-Benz 2019 after purchase the car three months later check engine light came on. I brought it back to the dealership they fixed it I let him know that it was also some rubbing and squeaking noise from the front area now It came up on the dash that the back light bulb is out. I haven't even had the car for six months. ”